Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?
Low as possible to be fair.  Custom Keg Collars weigh 16 lbs per thousand.  We will ship UPS ground.  Most products use Flat Rate Shipping.  We try to be fair with our rates, most of the time the flat rate does not cover the actual shipping cost.
Which payment methods are accepted in the Online Shop?
We accept credit card payments through our PayPal gateway.  Visa, Mastercard, Discover and American Express.  Easy check out and PayPal helps keep the cost of the keg collars down.
How long will delivery take?
Generic Keg Collars are shipped within 24 hours, depending on the time the order is placed.  Custom Keg Collars take on average 7-10 working days to ship from proof approval.
How secure is shopping in the Online Shop? Is my data protected?
Your Payment information is extremely safe as it is all done through PayPal.  We do not sell your email or personal information.
What exactly happens after ordering?
On Custom orders, you will check out through our shopping cart and PayPal.  You Must email your artwork to info@kegcollar.com  We will email a Custom .pdf Digital Proof of your custom keg collar for approval before we proceed to print. Contact info@kegcollar.com for more information
Do I receive an invoice for my order?
We will not mail an actual invoice unless requested.  You can print your order from the check out screen

Quickest way to contact: email info@kegcollar.com - you can also use this form - email is preferred

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Thank you for your interest, we will contact you soon.